Privacy Policy
At ACO96, we are committed to handling your personal information responsibly and transparently. This Privacy Statement explains what data may be collected when you visit our website, register an account, use our online services, make transactions, or contact our support team.
By accessing the website or using the services provided, you confirm that you have reviewed and understood this Privacy Statement. If you do not accept the practices described here, you should stop using the website and related services.
This document may be revised from time to time to reflect changes in our operations, legal duties, or security standards. Any amended version will take effect once published on this page.
Personal Details We May Collect
To operate the platform, support account management, and meet compliance obligations, ACO96 may collect different types of information, such as:
- Your full legal name and date of birth;
- Home address and contact information;
- Email address and mobile number;
- Username, password, and account access details;
- Deposit, withdrawal, and transaction records;
- Documents required for identity checks;
- Device, browser, and technical information;
- Records of website activity and service usage.
This information may be provided during sign-up, payment processing, withdrawals, support enquiries, verification checks, or participation in offers and promotions.
Why We Process Your Data
The information collected is used for practical, security, and legal purposes, including to:
- Open, maintain, and administer user accounts;
- Complete payment and withdrawal requests;
- Confirm identity and reduce the risk of fraud;
- Comply with legal, regulatory, and licensing obligations;
- Support responsible gambling controls;
- Improve website performance and usability;
- Respond to customer service requests;
- Send essential account and service notices;
- Review platform activity for safety and operational improvement.
We process personal data only where it is reasonably required to provide services, protect users, and maintain a secure online environment.
Cookies and Similar Tools
ACO96 uses cookies and comparable tracking technologies to support website functionality and improve the overall user experience.
These tools may be used to:
- Store preferences and settings;
- Keep login sessions secure;
- Measure traffic and website performance;
- Identify unusual or potentially harmful activity;
- Tailor content, offers, and promotional materials.
You can manage or disable cookies through your browser settings. Please note that some parts of the website may not operate properly if cookies are restricted.
Sharing Personal Information
Your information may be disclosed to selected third parties where this is necessary for business operations, legal compliance, payment handling, or platform security.
These third parties may include:
- Payment processors and financial service providers;
- Identity verification services;
- Fraud monitoring and prevention partners;
- Hosting, software, and technical service providers;
- Regulators, courts, government agencies, or law enforcement bodies where required.
We do not sell, exchange, or lease personal data to unrelated third parties for independent marketing purposes.
Protecting Your Information
Data protection is an important part of the way ACO96 Casino operates. We apply reasonable technical, organisational, and administrative measures to help protect personal information from unauthorised access, misuse, loss, alteration, or disclosure.
These safeguards may include:
- Encryption of data during transmission;
- Secure hosting and server environments;
- Restricted access and authentication controls;
- Monitoring systems for suspicious behaviour;
- Periodic reviews of security practices.
Although no digital system can be completely risk-free, we take appropriate steps to keep user information as secure as reasonably possible.
How Long We Keep Data
Personal information is kept only for the period required to meet the purposes described in this Privacy Statement, satisfy legal and regulatory obligations, resolve disputes, prevent misuse, and enforce applicable terms.
When data is no longer needed, it will be securely deleted, anonymised, or disposed of using appropriate procedures.
User Privacy Rights
Depending on applicable laws and requirements, users may be entitled to:
- Ask for access to personal information held about them;
- Request correction of inaccurate or outdated details;
- Ask for deletion of certain personal information;
- Object to particular forms of data processing;
- Withdraw consent where consent is the legal basis for processing;
- Request further details about how their information is handled.
Any request may require identity confirmation and may be limited by legal, regulatory, or operational obligations.
Overseas Processing
In some cases, personal information may be stored, accessed, or processed outside Australia. Where this occurs, suitable safeguards are used to help ensure that the information remains protected in line with applicable privacy expectations and standards.
External Links
The website may include links to third-party websites or services. ACO96 is not responsible for the content, security, or privacy practices of external sites. Users should read the privacy terms of any third-party website before providing personal information.
Age Restrictions
The services are intended only for individuals who are legally allowed to participate in online gambling. We do not knowingly collect personal information from anyone below the legal gambling age. If such information is discovered, reasonable steps will be taken to delete it.
Privacy Enquiries
If you have any questions about this Privacy Statement, wish to make a request regarding your personal information, or need further details about how your data is managed, please contact customer support through the official channels provided on the website.
By continuing to use ACO96 Casino, you confirm that you understand and accept the privacy practices described in this Privacy Statement.